Monthly Archives: June 2019

Speaking the Truth

After a two-week, multi-leg trip on the road, I’ll be one happy girl to sleep in my own bed tonight. It was a good trip, all in all: A 2-day private speaker’s workshop for a large accounting firm in Dallas, … Continue reading

Posted in Uncategorized | Leave a comment

Top Ten Telephone Tips for New Patient Calls

Have Them At Hello! Being professional doesn’t mean you have to sound cold. Actually, quite the opposite! Make sure your initial telephone greeting sounds upbeat, friendly, and professional… and always identify the practice and yourself. Make a connection right away. … Continue reading

Posted in Uncategorized | Leave a comment

Hang on a Sec!

Ever called a busy business and been instantly thrown into the depths of the dark, cold pit I call “Hold Hell” before you could utter a single word to properly defend yourself? How did we ever come to think that … Continue reading

Posted in Uncategorized | Leave a comment

Music Monday: Shadow Days

I watched a documentary once on how the epic movie, Star Wars, was created. They broke it down from the perspectives of each engineer: Lighting, sound effects, animation and robotics, camera angles, editing, script-writing, directing, acting, costuming, and music. The … Continue reading

Posted in Uncategorized | Leave a comment