The Two Most Important Days

49159530_sMark Twain is one of my favorite authors, a fascinating figure in American history, and possibly one of the most quotable personalities by public speakers today. He was smart, succinct, charmingly sarcastic and extremely witty. One of my favorite quotes has a very current appeal, “Suppose you are an idiot, and suppose you are a member of Congress; but I repeat myself.” Or how about these, “Clothes make the man. Naked people have little or no influence on society.” “The more I learn about people, the more I like my dog.”

However, by far my favorite Mark Twain quote of all time is not a funny one but a simple twist on an old phrase… “The two most important days in your life are the day you were born and the day you find out why.” That one hits me square in the chest every time I read it.

I’ll soon be ready for the big reveal of my company’s new branding, logo, service offerings, and website. It’s taking some time, thought, and focus to get there and though we’re not quite finished, I can share this revelation: Everything, and I mean everything, became easier when I stayed with the things that I do well, that I enjoy, and for which I feel a natural passion.

I’m a communicator. I’d like to think I’m a good one who’s working on becoming great. I’m a storyteller, a teacher, and a fierce believer in the capacity of people to tap into greatness which can positively change their world and ours. The company I’m rebranding has shed anything that does not fit in that lane. We will no longer provide traditional practice management consulting. I’m leaving that to those incredible colleagues of mine who are truly great at it and passionate about it.

I have found my “why.” I’m dedicating myself to delivering, expanding and promoting the God-given talents that seem to make a difference for people everywhere that I travel, speak, coach, and work because, at the risk of being cliché… it doesn’t even feel like work to me. It feels like joy.

My company is now 100% dedicated to helping professionals powerfully communicate with clarity and inspiration. Whether that is a frontline administrative professional communicating over the telephone, a practice administrator training their team members, a business owner or corporate executive who wishes to 10412150_s (2)communicate their vision in a compelling way, a consultant who wants their training to make a true difference for their clients, or the speaker who wants to elegantly and profoundly move their audience… we’ve developed simple yet powerful ways to help them do it with clarity and inspiration.

Everything about it feels like hitting a bulls-eye for me and for the clients that I serve. And while I will always be active and engaged in the dental, veterinary, and healthcare fields, we are also expanding into many other industries such as fashion, non-profits, and the legal field because good, clear, and inspiring communication isn’t about the specific industry. It’s about the message and whether or not it landed with your intended audience exactly the way you wanted it to.

So I have two requests this week for all of you in The Lion’s Den: First, don’t stop looking, exploring, and experimenting until you’ve firmly discovered your “why” because life is never the same once you do. It moves from heavy to light, boring to exhilarating, pessimistic to full of possibilities. If you’re like many people and you’re just not sure what that is for you, here are two good reads that may help you sort out how to find and leverage your passion and gifts:

The Crossroads of Good and Must: Find and Follow Your Passion by Elle Luna

Miracles Now: 108 Life-Changing Tools for Less Stress, More Flow, and Finding Your True Purpose by Gabrielle Bernstein

Secondly, if you or anyone you know is looking to up their game in terms of client service communications, telephone skills, leadership conversations, mastering crucial conversations, or becoming a more effective trainer or speaker… we are ready and able to help you access your greatness, communicate with clarity and inspiration, and move the marker upward on your career and life. We can’t wait to show you just how easy it truly is.

Call us at (800) 595-7060 or shoot us an email at

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